Perfect Scent Return and Refund Policy

At Perfect Scent, we pride ourselves on crafting fragrances of the highest quality, and your satisfaction is our top priority. We understand that on occasion, a product may not meet your expectations or arrive in perfect condition. Our return and refund policy has been designed to ensure a smooth, hassle-free experience for our valued customers.

Return Policy:

If for any reason you are not entirely satisfied with the quality of your Perfect Scent product, or if it arrives damaged, you may return it within 30 days of purchase for a full refund. This applies to any unused or lightly tested fragrance, as we want you to feel completely confident in your selection.

How to Process a Return:

1. Contact Us: Please reach out to our customer service team via email at [insert customer service email] within 30 days of receiving your order. Kindly provide your order number and reason for return, and we’ll guide you through the return process.
2. Pack Your Return: For a full refund, ensure that the product is securely packaged and, where possible, returned in its original packaging.
3. Send It Back: Once we’ve confirmed your return request, you may return the product to our provided return address. Return shipping is at the customer’s expense unless the item is damaged.

Refunds:

Once your returned item has been received and inspected, we will process your refund within 5-7 business days. Your refund will be issued to your original payment method, and you’ll receive a confirmation email to let you know when it’s been completed. We strive to ensure this process is swift and seamless for you.

Questions?

Our team is here to assist you with any questions or concerns you may have. Don’t hesitate to reach out – we’re committed to ensuring your experience with Perfect Scent is exceptional every step of the way.

Thank you for choosing Perfect Scent, where quality and customer satisfaction come first.